The Writing Process in the Digital Age
Email

BEYOND E-MAIL: INSTANT MESSAGING BECOMES WORKPLACE COMMUNICATION TOOL

MAKING ITS WAY FROM TEEN BEDROOMS TO OFFICE BOARDROOMS, INSTANT MESSAGING IS BECOMING A PERMANENT AND POWERFUL COMMUNICATION TOOL. IN TODAY'S FAST-PACED DIGITAL WORLD, INSTANT MESSAGING (IM) OFFERS NUMEROUS BENEFITS. ITS MAJOR ATTRACTION IS REAL-TIME COMMUNICATION WITH COLLEAGUES ANYWHERE IN THE WORLD - SO LONG AS A CELL PHONE SIGNAL OR A WI-FI CONNECTION IS AVAILABLE.
HOWEVER, INSTANT COMMUNICATION HAS ITS DRAWBACKS. MANY FIND IM DISRUPTIVE AND STRESSFUL. THEY WANT TIME TO THINK BEFORE ANSWERING.
Objective:
This assignment is designed to help:
Improve your writing techniques when sending an email message.
Understand the significance of using WIIFM when sending messages
Deliver messages that are ethical, professional, and bias free.
Work Task - Answer the questions below.
1. Define the following terms.
Communication
Digital age
2. Describe the components in the Communication Process.
3. What dos WIIFM stand for ?Why is it important to business writers?
4. What are three ways of avoiding bias language? Give an example of each.
YOUR ASSIGNMENT SHOULD BE TYPED IN MS WORD SUBMITTED TO ABHOLMON@YAHOO.COM.
Due by Sunday, midnight.