How is technical (or business) communication different from other types of communication?
Why is collaboration so important in technical communication?
What are some of the things you need to know about your intended audience?
Describe some of the channels and vehicles of communication available for communication with various audiences. How do you determine which ones to use?
How do you determine the message that needs to be delivered to an intended audience?
How can you find out whether your message was delivered successfully?
What are the roles of websites and social media in technical communications?