1-How can product and service design be a competitive advantage for an organization?

Support your answer with at least one example

2-a) Rewa Engineering manufactures 20,000 components per month by employing 100 workers in one 8-hour shift. Assuming that there are 25 working days per month. What is the hourly productivity of the labor?

b) ABC Company produces 10,000 units per month. The unit is sold in the market for $2. The labor costs the company $5,000 per month. The material to produce the required quantity costs them $1,000. The overhead cost for the company is $3,000. Calculate the multifactor productivity for the company