Description: In this assignment, analyze the
hypothetical situation below and outline a course of recommended action to deal
with the conflict.
Situation: After going through a bitter divorce and
relocating four years ago, your life is good. You have a position in the
Emergency Department (ED) and have developed strong relationships with
colleagues that extend outside of the workplace. Recently, your ex was hired in
the ED, and over time the interactions have become increasingly hostile in the
form of condescending remarks and snide comments. When you attempt to confront
your ex about this behavior you are told, "Get over yourself." The
situation is becoming increasingly more difficult to work around but you love
your job, your colleagues, and do not want to leave.
What might be the best course of action?
What conflict strategies might you use to resolve this
Would you consider using a mediator (i.e., human resources,
nurse manager) to help in this matter?
Discuss what is learned from the topic.