Week 7 Assignment - Logistics and Process Improvement Activity

In this week’s Interactive Experience, you’ll focus on measuring performance with customer satisfaction (SCOR) and supplier relationships. 

Directions: Please complete this week's Interactive Experience (link below), and when finished, submit your PDF answer sheet to earn the points associated with this activity.

Logistics and Process Improvement Interactive Experience

1. Please watch instructional video (1 of 1)

Note: Week 7 interactive: Each SCOR function must be addressed in no less than 4 sentences. The five basic functions of SCOR are: Plan, Source, Make, Deliver, and Return. It requires a minimum of 20 sentences in total to describe each of the functions and demonstrate understanding.