Scenario

You are a store manager at a natural beauty supply store, NatureU, a small chain that has three locations within 25 miles of one another. One of your day-shift managers, Rochelle, has just let you know she was accepted into medical school and will be moving in July. You have started advertising the position on social media.

Here is your job advertisement on social media:

Are you passionate about natural beauty products and customer service? Do you want to work for a company that values your personal and professional growth? If so, you might be the perfect fit for NatureU!

NatureU is a small chain of natural beauty supply stores that offers cruelty-free and eco-friendly products to our customers. We are looking for a part-time day-shift manager to join our team and help us provide exceptional service and unique products to our local community.

As a day-shift manager, you will be responsible for:

• Opening and closing the store
• Supervising and training the sales associates
• Ensuring the store is clean, organized and well-stocked
• Handling customer inquiries and complaints
• Processing sales transactions and inventory
• Upholding the company values and policies

To be successful in this role, you should have:

• Previous retail or customer service experience
• Excellent communication and interpersonal skills
• A positive and professional attitude
• A passion for natural beauty products and customer satisfaction
• A flexible schedule and availability to work on weekends and holidays

We offer:

• A competitive hourly wage
• A generous employee discount
• A supportive and friendly work environment
• Opportunities for career advancement and personal development

If you are interested in joining our team, please send your resume and cover letter at the link below. We look forward to hearing from you!

Candidates:

Your advertisement has brought in several candidates, and you’ve narrowed down the pool to a final three candidates to interview one on one. You want to ensure you evaluate the candidate fairly, so you’ve decided to have structured interviews, asking from a pre-established list of questions.

First, write a numbered list of ten questions to be asked during each candidate's face-to-face interview. Give a short explanation about how your questions should result in a successful interview for the company.

Second, briefly describe some of the strategies that can be used to recruit qualified job applicants and if you think it is a good idea to place job listings on social media. (About one-half page.)