Managers are often faced with ethical dilemmas in organizations. They often use ethical decision-making tools to help them make appropriate choices. Then, they have to effectively communicate their decisions to their employees. An organizational culture that has integrity is often driven by managers that demonstrate values and strong ethical standards.

Please review the following articles on ethics and business communication:

• Ethical Decision Making Models
• What is Business Communication?

Reflect back on what you have learned about these topics in your program. Then as a refresher, research ethical theories, ethical decision-making, and business communication, and please answer the following questions:

• What ethical theories are important for managers to use in an organization?
• What steps or process should a manager use to make ethical decisions?
• What business communication theories help a manager communicate effectively?
• What are your preferred methods of business communication and why are they effective?

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